Learn about Redwood and be one of the first to join the conversation

Visit Redwood Community
Locked Suppliers still receive notifications — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Locked Suppliers still receive notifications

Accepted answer
1
Views
1
Comments

Summary:

Suppliers who are in locked status are still receiving communications

Content (required):

If an invited supplier chooses not to participate in a negotiation there is no option to remove them from the negotiation.

Only option is to Lock them out but in testing this today it does not stop them being sent notifications, such as:

  • Amendment notifications
  • Messages sent to all recipients

etc...

They still receive the notifications, as if they are unlocked. f the contact clicks on the link, the popup tells them they are locked out and cant do anything.


This is contrary to what I would expect, and dffers from the Oracle response provided in the following discussion, which says communications wont be received.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!