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Withdrawal Request - Learning Admin unable to approve or reject — Cloud Customer Connect
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Withdrawal Request - Learning Admin unable to approve or reject

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Summary:

Withdrawal Request - Learning Admin

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Hi Team,

We are facing error when the Learning Admin trying to approve or reject withdrawal request from Email notification. Below is the error, have anyone faced this issue and do we have any solution around this.

  1. Do we need to check any privileges on this.
  2. Is there any setup in Approval workflow that needs to be verified?

Your response to this notification was not processed.

Invalid action on workflow task or user does not have privilege to perform this action. Action REJECT on task ae11b16-9ea-4b0-9219-f3da791be4 cannot be performed by LAdmin1. Make sure that the action is valid with respect to the current state of the task or ensure that the user has privilege to perform this action on the workflow task. 

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