You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Rich media content after P2T Refresh

Accepted answer
26
Views
4
Comments

Summary:

Rich media content after P2T Refresh

Content (required):

In our production pod, we have set the ‘Refresh Status’ of several of our rich media content (SCORM files) to 'Enabled - Source Ready'. When we preview this content in our test pod after a P2T refresh, we get an error 'An error occurred while loading the content from content server'. Does anyone know if additional steps are required? We raised an SR 6 weeks ago but still no update. 

Version (include the version you are using, if applicable):

21D

Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!