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Timeout errors being returned from the Learn API

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in Taleo Learn 6 comments

HI

We have an integration which uses the Learn API to update user information.

Recently we have started to receive the following error:

The operation has timed out

We have API throttling and query limiting in place as per the Service Level agreements.

This seems to be an intermittent issue, but is happening alot more recently and I'd like to get to the bottom of why it is happening.

Would appreciate any assistance/ideas that anyone has.

Thank you.

Sarah

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