sales order approval is not working based on manual adjustment for discount amount
we are writing sales order approval based on Discount amount.
Lowest tier – A person– Sr Pricing Analyst – Approves all spa’s, but only has authority to approve up to $20k of SPA discount.
Mid tier – B person– Sr. Director Sales – Approves spas over $20k and up to $100k before the next tier also has to approve
Highest tier – C Person – VP Sales – Approves spas over $100k.
we have configured but it is not working as expected.
if the discount < 20 K it is not going to A person. can anybody help on this. Attaching the configuration document