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sales order approval is not working based on manual adjustment for discount amount — Cloud Customer Connect
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sales order approval is not working based on manual adjustment for discount amount

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we are writing sales order approval based on Discount amount.

 Lowest tier – A person– Sr Pricing Analyst – Approves all spa’s, but only has authority to approve up to $20k of SPA discount. 

Mid tier – B person– Sr. Director Sales – Approves spas over $20k and up to $100k before the next tier also has to approve

Highest tier – C Person – VP Sales – Approves spas over $100k.  


we have configured but it is not working as expected.

if the discount < 20 K it is not going to A person. can anybody help on this. Attaching the configuration document

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