Other Users are not able to edit Agents in OAC expect owner

Subhakara Netala-Oracle

Summary: User1 has created an Agent in OAC, other users who have same Application Roles and security are not able to edit and save the same Agent. When they try to save, it is showing error, Insufficient Permissions.

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ALOK SH-Oracle

HI Subhakara,

Please check if it work.

https://community.oracle.com/tech/apps-infra/discussion/4101377/12c-how-do-you-modify-an-agent-when-you-are-not-the-agent-creator

ALOK SH-Oracle

https://community.oracle.com/tech/apps-infra/discussion/4001363/unable-to-edit-and-save-agents-after-ownership-change

Subhakara Netala-Oracle

Thanks Alok, already I have seen these links. Here they say it is not possible. Still I just want to check is there any option, because if one user left the team or Org then Agent cant be edited by other users. So they desperately looking for an option for others to edit.

Alan Lee - Oracle-Oracle

I suggest posting the requirement in Ideas and specifically the case where owner leaves the org.

Subhakara Netala-Oracle

Hi @Alan Lee - Oracle-Oracle ,

Yes, I have already posted on Ideas.

Thanks.

Adam Bloom-Oracle

If you want a user to be able to edit an agent that has certain run-as and recipient settings, your user needs the following Presentation Service Permissions: Manage Catalog Accounts , Deliver Agents to Specific or Dynamically Determined Users.

Subhakara Netala-Oracle

We checked this option. If we go with this option, the drawback is we cant add e-mails. Some of the Higher Management people (like VPs) don't have OAC access but we have to send the data through Agent to their e-mail. So we cant use this option.