Managing Saas Environments
We have customer who has only 2 SaaS Environments provisioned. They are having challenges in managing their environments effectively considering the following activities.
- Testing (patch, regression and other testing)
- End-user Training
- Troubleshooting PROD issues (P2T needs at least 4 weeks)
- Enhancement / Improvement / Addition (like setting-up new subsidiary)
- Development / Integration
Any best practices that you can share which will help them to manage their environments effectively please share,