You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

prevent emails from triggering on cancel action when canceling quotes via bulk upload only

Received Response

**This post was created as part of a How to Service Request (SR)


22B GA.

Summary of the question:

When we cancel any quote in CPQ, cancellation mail gets triggered to the User.

We are canceling orders via bulk upload in CPQ, we want to know if is there any way to stop emails getting triggered on cancellation action when we cancel quotes via bulk upload only.

One way we know is by hard coding at the steps level, when a particular user cancels a quote don't send the email.

Let us know if there is any other way as well.

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!