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PBCS Data Management cannot connect to FCCS! — Cloud Customer Connect
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PBCS Data Management cannot connect to FCCS!

Received Response

We are in OCI, from PBCS cannot refresh the metadata or connect to our FCCS pod.

We receive the following error:

2022-05-18 19:06:30,931 INFO [AIF]: Response received from cloud server:<html>

<head><title>401 Authorization Required</title></head>


<center><h1>401 Authorization Required</h1></center>




2022-05-18 19:06:30,931 ERROR [AIF]: Unexpected character (< (code 60)): expected a valid value (JSON String, Number, Array, Object or token null, true or false)

Can someone please help us?

Thank you

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