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Balance compare, autorec by group detail lines — Cloud Customer Connect
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Balance compare, autorec by group detail lines

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Summary:

Would like to know if there is a way to do more detailed balance compare for group detail information and only autorec if the details match within threshold.

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Hi folks,

We a request to have a balance compare auto rec and close only if the group details match, not just if the summery level matches. Let me explain a little more.

Our ARCS application has ten “Profile Segments” of those ten we have our account ID defined for mapping purposes to use the first six. This matches the lowest level of details that account recs are signed off at. Several of our internal customers would like to have balance compare recs only auto close if all of the “source system” and “subsystem” detail balances match within $2 up to all ten profile segments that are loaded into the system and seen in the group detail tab.

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