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Inactive Tenancy

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in Autonomous Database 4 comments

Summary:

Unable to create any VM or ATP due to inactive tenancy

Content (required):

Suddenly, I'm no longer able to create VMs or ATPs or any other thing. Checked the account, can't see the identity domain. I get an error: "An unexpected error occurred." .. Tried to check the Tenancy, found it "Inactive".

Also, the CSI Number is blank. But the OCID is shown normally.

I can see that many people are now complaining of the same issue. Kindly advise the cause of this issue and how to recover from it.

Version (include the version you are using, if applicable):

N/A

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