RMA approvals based on value
Summary:
Customer requires different approvals based on the value of the Return sales orders which i am not able to configure For example: if the value of RMA is up to 1,000, A will approve, if Value of RMA is greater than 1,000 , B will approve and so on.
Content (required):
we setup the conditions as below in the Order approvals setup task
IF Line Category = Return Goods AND
Order total Amount is <1,000 AND
Primary= Yes
THEN Assign to A
IF Line Category = Return Goods AND
Order total Amount is >1,000 AND
Primary= Yes
THEN Assign to A
When i run test for RMA under and over 1,000, it returns only A as an approver. and does not go to B for RMA having value over 1,000.
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