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PO print is not sent with certain buyers

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We are facing a peculiar problem in one of our clients. They are on 22A. The client has a setup where all buyers have a common generic email ID. However when PO is printed for certain users the email is not getting triggered whereas for other users and with same supplier the email does get triggered. Did any one else notice this issue. We have a SR 3-29502305881 already raised with product support.

Did anyone else notice this issue and is there a fix available?


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