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Approval for Document Records

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edited Jun 7, 2022 2:23PM in Human Resources 1 comment


Approval for Document Records

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When approvals are submitted for employee document record " Contract Renewal" some passed workflow approval while majority FAILED. As such these will have to be approved manually.

When I checked for "DocumentOfRecordRule" I observed that the rule has "UsersGetRepresentative("DIV_HEAD",Task.payload.getRepresentativeListWrapperResponse.result)

Is it that "DIV_HEAD" is assigned to a job/position? If yes how do I confirmed this and what is in this rule will that allow some request to fail while others dont

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