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How to fix if Pending Workers are unable to get the password reset link in their email

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edited Jun 8, 2022 7:02PM in Human Resources 2 comments

Summary:

Hi Team,

Pending Workers are unable to get the password reset link in their email. checked the below in Oracle to fix

  1. Work/Personal Email 1 and 2 are configured and Work Email is marked as primary email
  2. User Account is Active and PW role is assigned.

Please suggest what else can we check to fix the issue.

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