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Payment is failing

in Payables, Payments & Cash Management 2 comments

Summary:

Payment Process Request is failing when bank charges are enabled.

Content (required):

We have enabled bank charges as standard on Payments Options as well as Supplier Site. However when we try to submit Payment Process Request and we do not select 'Settlement Priority Override' field available under 'Payment and Processing Options' Tab PPR is terminated.

However if for same Supplier and Invoice I resubmit the PPR by populating this filed as Normal or Express it works perfectly well.

My ask is despite this field being a non mandatory why this is happening for payments in above use case.

Version (include the version you are using, if applicable):

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