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After termination date under plan participation tab the plans are not showing why? — Cloud Customer Connect
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After termination date under plan participation tab the plans are not showing why?

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Summary:

Hi Experts,

I terminated one person two months ago but if i go and search his record under plan participation tab the plans are not showing and if i tries to add the enrollment the plans are not enrolling because he was already terminated.

Was this actual behavior what is the reason for this and how can I see his earlier balance.

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I terminated one person two months ago but if i go and search his record under plan participation tab the plans are not showing and if i tries to add the enrollment the plans are not enrolling because he was already terminated.

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