Learn about Redwood and be one of the first to join the conversation

Visit Redwood Community
Cannot upgrade Free Tier to "Pay as you go" plan — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Cannot upgrade Free Tier to "Pay as you go" plan

Received Response
1
Views
2
Comments

Summary:

I'm trying to upgrade my free tier Cloud account to a pay as you go plan but every time i try to upgrade i get an error saying to talk to Global sales. When i talk to global sales they say i need to talk to support. When i talk to support they say my account is blocked and that i need to talk to tech support which i cannot talk to since i don't have a valid support identifier because my account is a free-tier account and/or is blocked in some way?

It's quite frustrating. The last support person i talked to said i would need to submit a question here to get my account unblocked.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!