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Offering Approval — Cloud Customer Connect
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Offering Approval

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We have a requirement where it is based on the Maximum Price of the Course, we have created a rule for Courses and Specializations to:

a. auto approved if no price defined

b. undergo approval if price is defined

However in case of scenario A which most of their learning items are, it will still prompt that it goes under approval, then after a few page refresh, that is the only time the learner can proceed to select the offering-- which is not a good user experience.

So we were planning to create the workflow in the offering level, can you please advise if this can be done? We have tried creating A DFF and it is not routing for approval.

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