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Enrollment Details page no longer showing

Received Response


Course enrolments which are included in the learning catalogue should populate an Enrolment details form. This previously appeared when a learner requested learning, however it is no longer showing when a learner enrols on a course.

This means the approver does not receive the necessary information to approve the learning request.

Content (required):

The Enrolment details form included DFFs which are set to visible in the Design Studio under the following actions:

  • Learner Action Common Components
  • Learning Self-Service View Enrollment Details

However, the enrolment details form does not appear for the learner to complete.

When the learner makes a non-catalogue request, however, the noncatalogue request form including the DFFs does appear for the learner and so the approver receives the necessary details to approve.

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