For more information, please refer to this announcement explaining best practices for getting answers to questions.
Enrollment Details page no longer showing
Summary:
Course enrolments which are included in the learning catalogue should populate an Enrolment details form. This previously appeared when a learner requested learning, however it is no longer showing when a learner enrols on a course.
This means the approver does not receive the necessary information to approve the learning request.
Content (required):
The Enrolment details form included DFFs which are set to visible in the Design Studio under the following actions:
- Learner Action Common Components
- Learning Self-Service View Enrollment Details
However, the enrolment details form does not appear for the learner to complete.
When the learner makes a non-catalogue request, however, the noncatalogue request form including the DFFs does appear for the learner and so the approver receives the necessary details to approve.