What's new in Customer Journeys?

Connect and learn more! ×
The workflow is not working and not sending Notification routed to correct PLM approver for NIR — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

The workflow is not working and not sending Notification routed to correct PLM approver for NIR

Received Response
97
Views
1
Comments
edited Feb 7, 2023 7:27PM in Product Development 1 comment

Summary:

The PLM team are having problem processing the NIR's after items created and uploaded via FBDI.

1.)For example: NIR-XXXXX& NIR-XXXXX are not being approved as expected

2.) The workflow is not working and not sending Notification routed to correct PLM approvers to take action on the NIR.

Content (required):

We have found that when the NIR gets created,  it automatically assigns the person who created it as the approver – which is not the right thing to do.

So we think there’s a couple of things going wrong here, including workflow, and perhaps even role assignment.

version (include the version you are using, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!