You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Get Started with Redwood for Oracle Cloud HCM   Begin Now
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.

For more information, please refer to this announcement explaining best practices for getting answers to questions.

22C Oracle Case Management vs HR Help Desk

Summary:

In the Oracle B2B Service Centre Cloud' 22C release notes, Oracle Case Management is announced.

Is it different from HR Help Desk, or is it the new HR Help Desk?

Content (required):

Cloud Readiness / Oracle B2B Service Center Cloud: "Oracle's newest cloud-based solution, Oracle Case Management is live."

Not sure to understand the relation with HR Help Desk.

Is it possible to have a clarification, please?

Thank you,

Arnaud

Version (include the version you are using, if applicable):

22C

Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!