Get Started with Redwood for Oracle Cloud HCM Begin Now
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Escalation on a Application Role based Approval rule
Summary:
Hi Everyone,
We have configured a approval rule for Name change transaction based on a Job role. right now there are 3 users having this role and All 3 got immediate line managers.
Now we configured Escalation too on this rule as below.
When any of the 3 users in that role claimed the Transaction the escalation is going to the any one of their line managers randomly. its not following hierarchy. Even if none of them claimed it its still going to escalate to those 3 line managers randomly
We want it to escalate to the Line manager of the user who claims it. Can anyone here
Tagged:
0