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Incorrect Absence Balances Shown in Digital Assistant
Summary:
HCM Digital Assistant (DA) shows absence information in days by using 24 hours as a day in the calculation.
Content (required):
The current absence calculations by DA show far less leave entitlement to colleagues than they are entitled. For example, 25 days of leave entitlement is shown as 7.81 days.
i.e., 25 days of leave in standard working hours is 187.5 hours (25 * 7.5 hours). DA converts these hours to 7.81 days using 24 hours a day in its calculation ( 187.7 / 24).
Does anyone know whether DA can be amended to correct the calculation or display the absence balance in hours to match the info displayed on HCM UI?
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