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Succession Planning duplicate rows

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Hi All,

I would like to resurface a question from the following CCC post from 2020. We are experiencing the same issue where Risk of Loss and Impact of Loss are being reported on two separate lines, resulting in duplicate rows for our Succession Plan reporting. The advice in the post is to create a pivot table, which we already have. I have blacked out the name, but this is the same person appearing on two different rows.

Values appearing in alternate lines when exported to excel — Cloud Customer Connect (oracle.com)

Does anyone have any good recommendations for this issue?

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