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Adjust Adjust Supporting References Balances ADFdi: Getting (500) Internal Server Error

Received Response


We are using Adjust supporting references balance ADFDi to correct the subledger balances available at Receivables. Following the standard guidelines to upload the template

Steps to Replicate:

1. Download the Adjust Supporting References Balances ADFDi using General Accounting > Subledger Accounting >Adjust Supporting References Balances by specifying the ledger and source

2. Extend the ADFdi rows by inserting new and populate the data

3. Click Submit

4. Getting the Remote server returned an error: (500) Internal Server Error.

We are getting the above error very frequently and the total number of records are more than 200 (Works okay if the records are below 100 in the sheet). Its very difficult for us to load in multiple batches with smaller data set size considering our adjustments for few ledgers are more than 10,000

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