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Blank e-Mail from Agent/iBot when there is no data — Cloud Customer Connect
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Blank e-Mail from Agent/iBot when there is no data

Accepted answer

Summary: Getting blank e-mail from Agent when there is no data for the report on scheduled time. Is it possible to stop sending e-mail from Agent when there no data?

Content (required): Business users dont want to receive blank e-mails from OAC agents. We need an option to stop sending e-mails if there is no data on report.

Version (include the version you are using, if applicable): OAC July 2022 update

Code Snippet (add any code snippets that support your topic, if applicable):

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