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Error in Fetch Transaction Details diagnostic report — Cloud Customer Connect
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Error in Fetch Transaction Details diagnostic report

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Summary: We can't get any result from Fetch Transaction Details diagnostic report only the same error message.


Content (required): Fetch Transaction Details diagnostic report stopped showing result in a few months now. Any time we want to run a diagnostic test the result sais: "Error while fetching data from Composite". We opened an SR for it and they said "Currently due to infrastructure enhancement Fetch Transaction Diagnostic does not support in progress and completed transaction." But if we try to run a failed transaction for example, that Transaction Details Report has the same error message as well.

Do you have any idea how can we restore this useful diagnostic report? Or have any other diagnostic which can replace this test report?

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