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Account Profile Mapping is not working in DM — Cloud Customer Connect
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Account Profile Mapping is not working in DM

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Summary: Account Profile Mapping is not working in DM


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Reconciliations have been created to individual Accounts lets say 110-209900 to 200-209900 but now business came back and asking to create group reconciliation for Account starting from 110-209900 to 200-209900

we have created a new group profile - GRP-2099000-**** and profile is valid, then mapping changed in data management

I deleted reconciliations created for accounts 110-209900 to 200-209900 in ARCS

I reran the ebs balances interface from ebs to Data Management.

reran the balances import from DM to ARCS and still system shows Invalid mapping and mapping has not been changed in the 'DM Data Load work bench'. Balances are replaced but still profile mapping is not changed.

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