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Configuration Attributes are not getting retained when asset is modified, in 19B ABO version. — Cloud Customer Connect
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Configuration Attributes are not getting retained when asset is modified, in 19B ABO version.

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Summary:

Oracle CPQ Release 18D or later simplifies the Asset-Based Ordering setup by allowing administrators to add Configuration attributes to the Model Configuration page layout without mapping the attributes in the BOM Mapping tables. The Configuration attribute values are retained and retrieved when an asset is modified or a new follow-on order is created.

But in 19B, we are facing the issue where we are not able retain and retrieve the configuration attribute values when an asset is being modified or new follow-on order is created.

Let me know if there is any solution for this.

Content (required):

When trying to modify asset from subscription workbench we are able to fetch the data into LIG. On reconfiguring the same, the configured attributes are not retained and thereby BOM is not getting generated.

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