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For more information, please refer to this announcement explaining best practices for getting answers to questions.
HR Helpdesk Knowledge Articles 22C
Summary:
Hi,
We are using HR Helpdesk and My Knowledge Classic, we have noticed a problem after our 22C upgrade that the actual content (like questions and answers) of the FAQ's are not displayed to users when opening an FAQ from the 'My Knowledge' search page.
The content is visible in the Knowledge Author screen.
We have an SR Open but i was just wondering if any other customers using My Knowledge have had the a similar issue?
Content (required):
Version (include the version you are using, if applicable):
22C
Code Snippet (add any code snippets that support your topic, if applicable):
Tagged:
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