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Intermittent Web Clock Issue — Cloud Customer Connect
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Intermittent Web Clock Issue

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Summary: Has anyone been experiencing intermittent issues when Employees try to use the web clock?


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Some of our Employees have reported that it takes several attempts for their time to be recorded on their timecard. Sometimes it takes up to 5 minutes before their time is record. Apparently the issue has been occurring for a while (before 22C) but we've only been notified of this issue now. It is occurring for a handful of users.

Our interim fix is to have them logout, delete their browser cache, and login to try again. It seems to work for a day or two and then the issue recurs.

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