Unable to cancel SO line
We are getting the below error when trying to split line.
Order management rejected the revision because the request to apply a hold on order line 2 failed for task Shipment, with error: The request cannot be processed because the sales order or sales order line does not exist.. (DOO-2686103)
We are currently using WMS for shipping and leveraging OIC to integrate with WMS. Below is the scenario :
- Plan Order in OTM
- Generate shipment request triggered to WMS
- WMS partially ships the SO quantity
- Line is split at INV and SO level
- Cancel the Split line -- getting the error at this point.