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Automatic Subscription's Trouble — Cloud Customer Connect
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Automatic Subscription's Trouble

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Summary:

Automatic Subscriptions seems not to work well in some cases.

I'd like to know the condition when it occurs.

Content (required):

I use Automatic Subscriptions (with auto-submit and Bypass Submit option selected) setting in our EDMCS.

Somehow there are some cases that ①the Subscription Request isn't created or ②remains Draft without any request issue.

Would anyone have any idea what is the condition the ① and ② occur?


Version (include the version you are using, if applicable):

22.09

Code Snippet (add any code snippets that support your topic, if applicable):

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