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How can users better identify and manage their outstanding HCM approval transactions? — Cloud Customer Connect
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How can users better identify and manage their outstanding HCM approval transactions?

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Summary:

How can users better identify and manage their outstanding HCM approval transactions?

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Hi all,

We have received feedback from our business that users experience difficulties in identifying and managing their outstanding hcm approval transactions.

To our knowledge their are two main methods of managing approvals:

  1. the notifications list
  2. the worklist

The notification list allows users to dismiss transactions and hence can cause some approvals to get lost, especially in the case of expiry or transferring.

The worklist also proves difficult as approval transactions appear formatted similarly to regular FYI transactions which can make scanning lists difficult.

Is there a proven effective method that allows managers to easily view any and all outstanding approval transactions?

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