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How do we enable Next Gen HR helpdesk on the pods

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Summary:

Hi All,

How do we enable Next Gen HR helpdesk on the pods

Content (required):

When we login to the pods, we do not see Next Gen HR Helpdesk enabled on the Offerings section. On the Oracle docs, we see a Promotion code that needs to be entered at enterprise level. Is this required?

Version (include the version you are using, if applicable):

22C

Code Snippet (add any code snippets that support your topic, if applicable):

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