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To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.

For more information, please refer to this announcement explaining best practices for getting answers to questions.

How to get Questionnaire Answers on a Single Row in OTBI

Summary:

Create an analysis with Checklist questionnaire answers/responses on a single row in the analysis

Content (required):

I have created an analysis using the Workforce Management - Checklist Real Time subject area that is pulling questions and responses for a specific journey task. The task is configured using a questionnaire. The questionnaire has 5 questions. The first 2 questions are text box single response questions, the 3rd question has 3 possible answers and based upon the answer selected, 2 additional questions open up.

In my analysis, I created a case statement to order the questions how they appear in the UI, I also added the check, that if the Question Text is Null use the Response Answer field. I created a pivot view so that I can display the questions as column headings with the answers below.

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