Let's Reconnect, thank you for making 2022 our best year yet.

Look Back
Custom Alert for due date reminder not working — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Custom Alert for due date reminder not working

Received Response
11
Views
2
Comments

Summary:

Custom Alert for due date not working as expected.

We have created 3 DFF in course level to capture the days before due date to send three reminders.

In our case the due date is on 28/09/2022 but all three reminders get triggered on 21/09/2022, please let us know if all our tokens and conditions are correct

1st reminder should sent - 10 days before due date as per course DFF Configuration

2nd reminder should sent - 5 days before due date as per course DFF Configuration

3rd reminder should sent - 1 day before due date as per course DFF Configuration

Condition given in alert

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!