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EPM Agent failing to display data for one source CargoWise — Cloud Customer Connect
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EPM Agent failing to display data for one source CargoWise

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Hi all

We have an issue with one of our source target. We are getting this error:

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2022-10-17 09:18:14,695 DEBUG [AIF]: Updating process steps: QUEUED

2022-10-17 09:18:14,697 DEBUG [AIF]: Agent Status: QUEUED

2022-10-17 09:18:14,697 DEBUG [AIF]: Batch Timout:1800000

Error in Comm.executeJythonScript

Traceback (most recent call last):

File "<string>", line 485, in executeJythonScript

File "/u01/test/PBCS_22.09.65/EPMSystem11R1/products/FinancialDataQuality/bin/plugin/OnPremDBExtractData.py", line 47, in <module>

raise Exception(str(sys.exc_info()[1]).encode("utf-8"))

Exception: java.lang.RuntimeException: EPM agent failed to extract data.

-----------------------------------------------------------------------------------------

And it keeps on repeating the above.

We found a KM:

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