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HR Help Desk and Survey Monkey Integration Functionality — Cloud Customer Connect
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HR Help Desk and Survey Monkey Integration Functionality

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Summary:

Hello,

We are currently looking into the option of Survey Integration for HR Help Desk in order to have a Feedback survey sent to associates when their SR is resolved. I have read that Survey Monkey is the only option for this integration and have seen the Delivered BI Reporting capabilities that come with. Are there additional capabilities in implementing this integration rather than providing a generic link to associates to complete a survey? i.e. other than survey results, what else is shared in the integration?

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Question on Survey Monkey / HR Help Desk functionality in addition to Delivered BI Reporting capabilities.

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