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Account Type appears to be ignored, only Consol properties being considered — Cloud Customer Connect
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Account Type appears to be ignored, only Consol properties being considered

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edited Oct 24, 2022 6:07PM in Planning 4 comments

Below is a screenshot of a portion of our account hierarchy. We have the parent 00124 with 4 children.


However, the numbers are not acting the way I would expect with this setup.

The numbers are Adding 3 children up, and subtracting the 00123 value. Effectively it is using the consolidation operations but ignoring the Data Type.

Has anyone seen this before?

I feel like this is REALLY strange, OR I am missing something REALLY obvious.

For visual purposes below is how it is showing in the system, despite the settings shown above:


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