You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Can HR Help Desk support external 3rd party requests?

Accepted answer
83
Views
5
Comments

Summary:

Can 3rd parties (i.e., external to the organisation and not stored as Workers in the system) create HR Help Desk requests?

Content (required):

We have a use case where external parties such as Banks and Rental Agents need to raise a request for information about employees or ex-employees. E.g., to support reference checks. If they send an email to an email address that is associated with HR Help Desk, will this create a ticket and send an acknowledgement email to the email address that has sent the email?

Version (include the version you are using, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!