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What are the must-knows when a customer just got their instance provisioned?

in Warehouse Management 1 comment

Summary:

What are the must-knows when a customer just got their instance provisioned?

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Please find below a few questions on how a new customer get provision and credentials before they can start implementation. Thanks in advance!

  1. Does a new customer need to answer a few questions before Oracle provisions the instance? If yes, is there a link to get those questions?
  2. Once provisioned, will customer get a welcome letter from Oracle with WMS log-in info?
  3. Is WMS authenticated through IDCS or its native authentication?
  4. Any other must-knows or documentation that customer needs to have?

Version (include the version you are using, if applicable):

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