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OSMS agent service fails to start on instances with more than one VNIC

in Linux

APPLIES TO:

Oracle Cloud Infrastructure - Version N/A and later

Information in this document applies to any platform.


SYMPTOMS

OSMS agent service fails to start on instances with more than one VNIC. Attempts to start the agent service manually on Windows fails as well. You may see associated entries in the Windows event log stating the service timed-out or took too long to respond.

For illustration purposes, the routing table from an instance with two VNICs is provided as follows. The primary interface on the instance has the IP address 10.x.0.5 and the secondary interface has the IP address 10.x.0.21

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