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How to trigger feedback email in Next Gen Help Desk

Summary:

How to trigger feedback email in Next Gen Help Desk

Content (required):

Our requirement is to trigger a feedback email to the user when the Help Desk Request gets resolved. Is there anyway we can trigger this notification with set of questions?

Version (include the version you are using, if applicable):

22D

Code Snippet (add any code snippets that support your topic, if applicable):

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