You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Disable Helpdesk Recently Used Feature in Category

Received Response
edited Nov 17, 2022 6:22PM in Human Resources 2 comments


In creating a service request you can choose a category. After creating the service request the category now shows the one that you recently used. Is there a way to disable the recently used feature of category and always get to see the whole list?

Content (required):

Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!