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Our client has a requirement to setup escalation hierarchy, escalation notification when task is due — Cloud Customer Connect
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Our client has a requirement to setup escalation hierarchy, escalation notification when task is due

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Summary:

Ability to define a hierarchy for escalations in system. Ability to send escalation notification as per the hierarchy

Content (required):

Ability to define a hierarchy for escalations in system. Ability to send escalation notification as per the hierarchy

Version (include the version you are using, if applicable):

Oracle Fusion Cloud Applications

22D (11.13.22.10.0)

Code Snippet (add any code snippets that support your topic, if applicable):

NA

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