Our client has a requirement to setup escalation hierarchy, escalation notification when task is due

Summary:

Ability to define a hierarchy for escalations in system. Ability to send escalation notification as per the hierarchy

Content (required):

Ability to define a hierarchy for escalations in system. Ability to send escalation notification as per the hierarchy

Version (include the version you are using, if applicable):

Oracle Fusion Cloud Applications

22D (11.13.22.10.0)

Code Snippet (add any code snippets that support your topic, if applicable):

NA