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Best way to use e-signatures on work order operations — Cloud Customer Connect
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Best way to use e-signatures on work order operations

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Summary:

I have a requirement to capture a few things in the work order operation and then have it electronically signed. What is the best way going this. As I test the e-signature (EREs) functionality, I see few things and I wonder if I'm not doing this right.

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Let's imagine that I need to record the equipment number and the working temperature (machine setting) when the operation is completed. There are probably various ways doing it, but I think could work is to create an inline inspection plan for the given equipment and capture the details.

In inline e-signature flows, Oracle documentations states that the transaction must be open until the document is approved.

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