Learn about Redwood and be one of the first to join the conversation

Visit Redwood Community
OTL - 22D regression - Timecards with Absences are in Submitted even after approval is completed — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

OTL - 22D regression - Timecards with Absences are in Submitted even after approval is completed

Received Response
23
Views
2
Comments

Summary:


Content (required):

"Timecards with Absence" submitted after 22D upgrade, are showing as Submitted even after approval is completed.

The issue is only with Timecards with Absence. Timecards without any absence are getting approved correctly.


Users are getting the approval completed email notification from application and also in Bell icon in the application.

Also, In Transaction Console, the approval task is showing as Completed.

But, the Timecard is remaining in Submitted Status.


Already verified that, This is happening after we upgraded to 22D. All Timecards submitted on/before 22D upgrade are showing approved correctly.


NOTE - No setup change in OTL, Absence or any other functional area.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!