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Redwood HR Help Desk - Auto-assign Action Plans based on the SR Categories
Summary:
I am working on the implementation of the new HelpDesk Redwood solution and have a requirement to auto-assign Action Plans based on a SR Category. Does anyone have any information on this topic? Thanks.
Content (required):
I am working on the implementation of the new HelpDesk Redwood solution and have a requirement to auto-assign Action Plans based on a SR Category. Does anyone have any information on this topic? Thanks
Version (include the version you are using, if applicable):
Redwood - HR Help Desk
Code Snippet (add any code snippets that support your topic, if applicable):
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